Every enquiry answered, in your voice.
Nova reads each message, drafts a reply from your own answers, rates and availability, and waits for a person on your team to approve it. It lives inside your Sanctuary dashboard.
Partners: your platform has its own address, admin.<your domain>.
How a reply travels
Nova does the writing. Your team keeps the last word on every message.
A message arrives
A guest or a retreat leader writes to your business.
Nova drafts the reply
From your own answers, rates and availability, in the voice you set.
A person approves it
Someone on your team sends it as written, edits it or rewrites it.
Nova learns the edit
The correction becomes training, so the next draft needs less of it.
What Nova does
Live at a partner running today at a partnerBuilt, not yet on for partners built, being readied
- Live at a partnerThe reply queue
- Airbnb and booking site messages, website enquiries and retreat enquiries arrive in one inbox, each with a drafted reply. Approve it, edit it or rewrite it, and nothing leaves without a person pressing send.
- Live at a partnerYour assistant learns from your edits
- Each correction becomes training, so the drafts sound more like you every week. You set the voice and the rules in its settings.
- Live at a partnerAsk your business from your AI assistant
- Connect the assistant you already use and ask about bookings, arrivals and availability in plain words, with charges and cancellations kept off limits.
- Built, not yet on for partnersReview replies drafted for you
- Your assistant drafts a reply to every Google review, and you approve it before it posts.
- Built, not yet on for partnersAnswers on WhatsApp and email
- The same queue takes enquiries from WhatsApp and from email, so every channel is answered in one voice.
- Built, not yet on for partnersMore of the routine, when you allow it
- You decide which kinds of reply Nova may send on its own once it has earned your trust. Everything else still waits for a person.
Nothing reaches a guest until a person on your team presses send.
Charges and cancellations stay off limits to it, and you can read every draft before it goes.
Where it fits in the suite
- GROWTHSTAR Sanctuary PlatformNova’s queue sits inside your Sanctuary dashboard, beside every contact and deal it replies to.
- GROWTHSTAR JourneysJourneys maps where your enquiries come from; Nova answers them when they arrive.
- GROWTHSTAR RoomAnswers and rules worked out in your strategy room become what Nova drafts from.
Your data is never sold. Nova is GROWTHSTAR’s own build on open-source foundations and runs on dedicated hardware in a data center powered by 100% renewable electricity. Why that matters
Learn it
Learn Nova step by step.
Short lessons on learn.growthstar.app, open to your whole team with no account needed.
Course coming
A Nova course is being written on the running tool. Until it is ready, the rest of the suite’s courses are open to browse.
Browse the courses
For GROWTHSTAR partners
Let Nova answer your next enquiry.
Nova comes with the Sanctuary Platform. Tell us about your property and we will show you your own replies, drafted in your voice.